Rental Policies

Below are some of our general rental policies. Full terms and conditions are detailed on the back of every contract. If you have additional questions, check out Frequently Asked Questions, Planning Tools or contact us directly. Thank you for choosing ABC!


To ensure quantities and availability, customers are encouraged to place all rental orders well in advance - at least two months in advance for tents, all other orders at least 4 weeks. First time renters must provide a valid driver’s license and valid debit or credit card. All reservations require a 50% non-refundable deposit. We accept VISA, MasterCard, American Express, Discover. Personal checks, cash and money orders are not accepted.


We offer round trip delivery service to Baltimore and surrounding areas for an additional fee. Delivery involving stairs or an elevator requires additional labor fees. Arrangements for this service must be made in advance. Delivery is based on availability, and limitations apply. Please call for details and current rates. *At end of rental period, rental items should be assembled in a single location, neatly stacked and ready for ABC staff to pick up (unless a break down service was arranged for and paid for ahead of time.) All china, flatware and glassware should be rinsed free of food debris and placed back in the delivery containers in which they were delivered. Additional charges will apply for all unreturned boxes and crates, breakage, loss and excessive cleaning. Linens should be shaken out, dry and free of debris to prevent staining and mildew.

In-Store Pick Up

Our hours are Mon - Fri 9:00 am - 3:30 pm for in-store pick up at our downtown Baltimore location. Please see your contract for more specific information. We do not take same day or walk-in orders. All reservations must be placed ahead of time.

Damage Waiver

The damage waiver is a one-time non-refundable fee that covers the customer for accidental damage to the rental equipment. It does not cover vandalism, theft, mysterious disappearance or excessive damage. The customer may decline damage waiver but will be responsible for the replacement cost of any damaged items; additional charges may apply.

Loss or Damaged

The customer retains full responsibility for rented equipment from the time of pick-up/delivery to the time of return. Please be sure equipment is secured when not in use and protected from the weather. Additional charges will apply for missing, broken, burned or heavily damaged items. China, glassware, etc., will be considered broken if returned chipped. We do not rent china or glassware that is chipped; once it is chipped we discard it. If you discover a chipped or broken item when you unpack your order, please notify us at once so that we can promptly replace the item.

Set up and Breakdown

Arrangements for these services must be made in advance for an additional cost. Please call for availability and rates.